Inflight Safety Action Program (ISAP)

Inflight Safety Action Program (ISAP)


The Inflight Safety Action Program (ISAP) launches March 31, 2014. ISAP is safety partnership between United Airlines, the Association of Flight Attendants and the Federal Aviation Administration.

Benefits & Goals of ISAP:

  • Self-disclose inadvertent Federal Aviation Regulations (FAR) or company violations
  • Identify safety events, and to implement corrective measures that reduce the opportunity for safety to be compromised.
  • Voluntary, cooperative, non-punitive environment for the open reporting of safety concerns.
  • Using safety reporting systems like ISAP help us to better understand how and why a particular safety incident occurred.
  • Improve the safety of the work environment onboard the aircraft.

IOR vs. ISAP: What’s the difference?
An Irregular Operations Report (IOR) is filled anytime a Flight Attendant needs to report safety, medical and security incidents. The IOR replaced the previous incident reporting method, paper OSIR reports found on board the aircraft. Flight attendants are required to report any incident involving customers or crewmembers that is out of the ordinary and/or may require follow-up by the company- in other words, IORs are not a voluntary means of reporting incidents. To file an IOR, go to Flying Together–>Inflight Services–>Safety&Security in order to find more information, file a new report, as well as view previously submitted IORs.

An Inflight Safety Action Program (ISAP) report is different in that it is a voluntary way for Flight Attendants to self disclose inadvertent FAR or company violations. ISAP reports may be filled by visiting http://www.calafa.org/afa/committees/safety and clicking on “Submit an ISAP Report”. Additionally, ISAP reports may be filled by visiting  the same page on Flying Together that you would in order to file an IOR. Benefits of ISAP include:

  • Identify safety events, and to implement corrective measures that reduce the opportunity for safety to be compromised.
  • Voluntary, cooperative, non-punitive environment for the open reporting of safety concerns.
  • Using safety reporting systems like ISAP help us to better understand how and why a particular safety incident occurred.
  • Improve the safety of the work environment onboard the aircraft.